This video explains how that can happen and what to do to fix it. For.Information and links in this thread may no longer be available or relevant.
![]() In the past the wirelss printing worked great However, I had a hard drive crash several months ago and ever since I can not seem to get the wireless print to work. But it always says it is offline-making it not able to print from other locations. My wireless Network test detected No Problems. Hp Officejet 6700 Premium How To Get ThisSo I am at a loss on how to get this operating again. This is because printers are the only external devices that do not have the ability to automatically interrupt the router for a new DHCP address once the least time expires. After setting the static IP, the computer(s) must be updated under Printer PropertiesPorts to show a Standard TCPIP port with the printers new static IP address. Set a static IP in the printer outside the DHCP range of the router (check your manual). This static IP is important as DHCP IP addresses will change upon different power up sequences of your devices. You always want your printer to come up with the same IP address all the time. See how to do this here: This is for Linksys routers but can be used for all routers. After setting the static IP, the computer(s) must be updated under Printer PropertiesPorts to show a Standard TCPIP port with the printers IP address. To see why this problem exists and how to fix it, watch this video here for Windows. Select the Ports tab at the top. Select Add Port. Select Standard TCPIP Port. Under Printer Name or IP Address, input the Static IP address you just set from the above information. Example: 192.168.1.15. The IP address will be copied under Port Name. This is OK to leave this alone or you can put in your Printer Model. ![]() If you create a TCPIP port without a static IP above, you may lose your TCPIP connection and have the same issue. This is because your network has powered up differently giving you a different DHCP address to the printer that does not match the TCPIP address above. For MAC PCs perform the above Static IP setting in the router and then watch here on how to perform your IP setting for MAC computers. By performing the above, the printers Embedded Web Server (EWS) will now work all the time by going to your Printers Static IP address in your browser. Verify in the printer that Auto OffSleepEnergy Saving Mode is disabled andor the System Mode Time Out is set to zero (0). Use the Embedded Web Server (EWS) by going to the printers IP address in your browsers address bar, click Settings TabAuto Off, or use the Printer Assistant, Printer Home Page (EWS). Also check your Printer Properties. If the printer supports and has IPv6 enabled, disable IPv6 in the printer. Make sure printer is plugged directly into a wall outlet and not into a UPS, power strip or surge protector. This will cause the printer to drop offline and disconnect (yes verified). Make sure your printer and router are at least 5 feet apart from each other. Additional steps to be taken if you continue to have the problem (if they are posted). This video explains how that can happen and what to do to fix it.
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